Adalah sistem manajemen yang umum digunakan organisasi, perusahaan, UMKM, industri, maupun lembaga pemerintah, yang cakupannya sangat luas. Management system mencakup sistem untuk mutu, lingkungan, K3, keamanan informasi, keamanan pangan, energi, SDM, anti-penyuapan, kontinuitas bisnis, risiko, aset, dan berbagai fungsi bisnis lainnya.
Berikut peta lengkapnya.
1. Quality Management System — QMS
Fokus: memastikan produk/jasa konsisten memenuhi persyaratan pelanggan dan organisasi.
Contoh standar:
- ISO 9001 — Quality Management System
- IATF 16949 — Automotive Quality
- AS9100 — Aerospace Quality
- ISO 13485 — Medical Devices Quality
Elemen utama:
- Quality policy
- Quality objectives
- SOP dan work instruction
- Risk & opportunity
- Customer satisfaction
- Nonconformity & corrective action
- Internal audit
- Management review
- Continuous improvement
2. Environmental Management System — EMS
Fokus: mengendalikan dampak lingkungan dari kegiatan organisasi.
Standar utama:
- ISO 14001
Mencakup:
- Identifikasi aspek & dampak lingkungan
- Pengelolaan limbah
- Penggunaan air dan energi
- Emisi
- Pengendalian pencemaran
- Kepatuhan regulasi
- Environmental objectives
- Emergency response
3. Occupational Health & Safety Management System — OHSMS
Fokus: mencegah kecelakaan kerja, penyakit akibat kerja, dan meningkatkan keselamatan pekerja.
Standar utama:
- ISO 45001
Mencakup:
- Hazard identification
- Risk assessment
- HIRADC
- Job Safety Analysis
- PPE
- Emergency preparedness
- Incident investigation
- Safety training
- Contractor safety
- Worker consultation
4. Food Safety Management System — FSMS
Fokus: memastikan makanan aman dikonsumsi.
Standar:
- ISO 22000
- HACCP
- FSSC 22000
- BRCGS
- IFS
Mencakup:
- Food safety hazards
- HACCP
- PRP
- GMP
- Traceability
- Supplier control
- Food defense
- Food fraud
- Recall
- Sanitation
5. Information Security Management System — ISMS
Fokus: melindungi informasi organisasi.
Standar:
- ISO/IEC 27001
Tiga prinsip utama:
Confidentiality — Integrity — Availability (CIA)
Mencakup:
- Information security policy
- Asset management
- Access control
- Cybersecurity
- Data protection
- Incident management
- Business continuity
- Risk assessment
- Security awareness
- Supplier security
Sangat relevan untuk perusahaan digital dan organisasi yang mengelola data pelanggan.
6. IT Service Management System — ITSM
Fokus: memastikan layanan IT mendukung kebutuhan bisnis.
Standar:
- ISO/IEC 20000-1
- ITIL sebagai framework yang sangat populer
Mencakup:
- Incident management
- Problem management
- Change management
- Service request
- Service level management
- IT asset
- Configuration management
- Service continuity
7. Energy Management System — EnMS
Fokus: meningkatkan efisiensi dan kinerja energi.
Standar:
- ISO 50001
Mencakup:
- Energy baseline
- Energy performance indicator
- Energy review
- Significant energy use
- Energy objectives
- Monitoring konsumsi energi
- Energy efficiency projects
8. Anti-Bribery Management System — ABMS
Fokus: mencegah penyuapan dan meningkatkan integritas organisasi.
Standar:
- ISO 37001
Mencakup:
- Anti-bribery policy
- Bribery risk assessment
- Due diligence
- Gift & hospitality
- Conflict of interest
- Financial controls
- Non-financial controls
- Investigation
- Whistleblowing
- Corrective action
9. Compliance Management System
Fokus: memastikan organisasi mematuhi hukum, regulasi, kontrak, dan kewajiban lainnya.
Standar:
- ISO 37301
Mencakup:
- Compliance obligations
- Compliance risk
- Legal register
- Monitoring
- Investigation
- Reporting
- Corrective action
- Compliance culture
10. Risk Management System
Fokus: mengidentifikasi dan mengendalikan risiko organisasi.
Standar/framework:
- ISO 31000
Risiko dapat mencakup:
- Strategic risk
- Financial risk
- Operational risk
- Legal risk
- HR risk
- IT risk
- Cyber risk
- Supply chain risk
- Reputation risk
11. Business Continuity Management System — BCMS
Fokus: memastikan bisnis tetap berjalan ketika terjadi gangguan besar.
Standar:
- ISO 22301
Contoh gangguan:
- Kebakaran
- Banjir
- Cyberattack
- Power failure
- Supplier failure
- Pandemi
- Kehilangan fasilitas
- Kehilangan personel kritis
Dokumen penting:
- Business Impact Analysis
- Risk Assessment
- Business Continuity Plan
- Disaster Recovery Plan
- Crisis Management Plan
- Recovery Strategy
12. Asset Management System
Fokus: mengoptimalkan aset sepanjang siklus hidupnya.
Standar:
- ISO 55001
Mencakup:
- Asset inventory
- Asset criticality
- Maintenance
- Lifecycle management
- Asset risk
- CAPEX/OPEX
- Reliability
- Asset performance
13. Privacy Information Management System — PIMS
Standar:
- ISO/IEC 27701
Fokus:
- Personal data
- Privacy controls
- Data processing
- Privacy risk
- Data subject rights
- Privacy governance
14. Quality Laboratory Management System
Standar:
- ISO/IEC 17025
Fokus:
- Laboratory competence
- Testing
- Calibration
- Measurement
- Method validation
- Equipment
- Traceability
- Technical competence
15. Medical Laboratory Management System
Standar:
- ISO 15189
Fokus pada kualitas dan kompetensi laboratorium medis.
16. Medical Device Quality Management System
Standar:
- ISO 13485
Fokus pada:
- Medical device design
- Production
- Risk management
- Traceability
- Regulatory requirements
- Quality assurance
17. Integrated Management System — IMS
IMS menggabungkan beberapa sistem menjadi satu framework.
Contohnya:
Integrated Management System
→ Quality
→ Environment
→ Occupational Health & Safety
→ Information Security
→ Risk
→ Compliance
→ Business Continuity
→ Energy
→ Anti-Bribery
→ Asset Management
→ HR
→ Supply Chain
→ Continuous Improvement
Organisasi dapat membuat satu sistem manajemen terintegrasi dengan struktur dokumen dan proses yang saling terhubung.